Sage Bionetworks Help Center
Notice: Reduced Support Availability (March 20 – April 2)

Due to reduced staffing during this period, response times may be longer than usual. We appreciate your understanding!

  1. Sage Bionetworks Help Center
  2. Synapse Service Desk

Synapse Service Desk

Welcome! You can raise a support request for Synapse by Sage Bionetworks by using the options provided.

🟢 Synapse User Community:
For general questions or to engage with the Synapse user community, please visit the Synapse discussion forum: Synapse Discussion Forum

🟡 Challenge and Benchmarking:

  • Participants: Please post your questions in the applicable challenge community forum on Synapse.
  • Organizers: Use the dedicated service desk for your inquiries: Challenges & Benchmarking Service Desk
  • BraTS 2020 and/or CBICA-related questions: Refer to this website for more information: BraTS Challenges

🟣 PsychENCODE Knowledge Portal:
Questions related to the PsychENCODE Knowledge Portal, please use this dedicated discussion forum: PsychENCODE Discussion Forum

  • General

    Submit a request or incident, Synapse Python Client Support, Ask a question

  • Sage Plans Request

    Synapse Data Management & Sharing Request
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