Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! To launch a new Challenge or get support for your existing Challenge(s), please submit a request to the Challenges & Benchmarking team here.
Note: If you are a Challenge Participant, unless your question is Synapse-related, we recommend asking your questions on the Challenge's Discussion Forum where the organizers can best help you.
—
⚠️ Important: Do not include any PHI in your request. This platform is not HIPAA compliant. ⚠️
{"xsrfToken":"6db007862af169913ef8f8f043b0d9510c7e75c0_lout","branding":{"id":"18","key":"cbsd","name":"Challenges & Benchmarking Service Desk","portalBaseUrl":"/servicedesk/customer/portal/18"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/09392171-04f3-4a46-b595-dbde5f429be1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MzNhMzIzMC1mNzYxLTQ2YjEtYWI5Ny1jMmQ3OTY1MDYzNmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5MzkyMTcxLTA0ZjMtNGE0Ni1iNTk1LWRiZGU1ZjQyOWJlMSI6WyJyZWFkIl19LCJleHAiOjE3Njg0NDU3OTQsIm5iZiI6MTc2ODQ0NTE5NH0.Qh9RROXAUx5fF3EkFYGrobK5nKxZu_KeEPAz6OkirEg&client=633a3230-f761-46b1-ab97-c2d79650636c&mode=fit","logoId":"09392171-04f3-4a46-b595-dbde5f429be1","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Sage Bionetworks Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Sage Bionetworks Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1a7dbb","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/94ae2c2d-c05c-4595-a455-aa8cd622181e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MzNhMzIzMC1mNzYxLTQ2YjEtYWI5Ny1jMmQ3OTY1MDYzNmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk0YWUyYzJkLWMwNWMtNDU5NS1hNDU1LWFhOGNkNjIyMTgxZSI6WyJyZWFkIl19LCJleHAiOjE3Njg0NDU3OTQsIm5iZiI6MTc2ODQ0NTE5NH0.Hpmtv_wuk_9IQW0ydhODdlQjsqBcsTg09c5OmB-Kogo&client=633a3230-f761-46b1-ab97-c2d79650636c&height=300&mode=fit","bannerMediaApiFileId":"94ae2c2d-c05c-4595-a455-aa8cd622181e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"18","key":"cbsd","projectId":12206,"serviceDeskId":18,"name":"Challenges & Benchmarking Service Desk","description":"<p>Welcome! To launch a new Challenge or get support for your existing Challenge(s), please submit a request to the Challenges & Benchmarking team here.</p>\n<p><b>Note: If you are a Challenge Participant,</b> unless your question is Synapse-related, we recommend asking your questions on the Challenge's Discussion Forum where the organizers can best help you.</p>\n<p>—</p>\n<p>⚠️ <b>Important:</b> Do not include any PHI in your request. This platform is not HIPAA compliant. ⚠️</p>\n<p>—</p>","portalBaseUrl":"/servicedesk/customer/portal/18","reqTypes":[{"id":"202","name":"Challenge Intake Form","descriptionHtml":"<p>There are 6 sections to this form:</p>\n<ul>\n <li>Contact Information</li>\n <li>General Challenge Information</li>\n <li>Challenge Data</li>\n <li>Challenge Participation</li>\n <li>Challenge Evaluation</li>\n <li>Post-Challenge Data Sharing</li>\n</ul>","callToAction":"Challenge Intake Form","introHtml":"<p><b>Launch your Challenge with Sage Bionetworks!</b> Use this form to describe your Challenge and its data, and we'll use the information to create a plan for your infrastructure and data sharing needs.</p>","icon":12767,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12767","groups":[27],"key":""},{"id":"203","name":"General Help","descriptionHtml":"","callToAction":"General Help","introHtml":"<p>Example support inquiries:</p>\n<ul>\n <li>Request to release our Challenge data to all Synapse users, now that a manuscript has been submitted</li>\n <li>Request for statistics about our Challenge, e.g. number of submissions, number of data downloads, etc.</li>\n <li>Additional support for challenge post-analyses needed</li>\n <li>Bug found in the evaluation workflow for our Challenge</li>\n <li>etc.</li>\n</ul>","icon":12769,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12769","groups":[27],"key":""},{"id":"168","name":"CNB Data Services","descriptionHtml":"<p>Please use this form to submit a request related to challenge data.</p>","callToAction":"CNB Data Services","introHtml":"<p>Request data support for your challenge from the CNB team.</p>","icon":12748,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12748","groups":[],"key":""},{"id":"200","name":"CNB Infrastructure Services","descriptionHtml":"<p>Please use this form to submit a request related to challenge evaluation and/or infrastructure setup.</p>","callToAction":"CNB Infrastructure Services","introHtml":"<p>Request infrastructure support for your challenge from the CNB team.</p>","icon":12740,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12740","groups":[],"key":""},{"id":"204","name":"CNB Product Inquiries","descriptionHtml":"","callToAction":"CNB Product Inquiries","introHtml":"<p>Do you need help with one of our products? Found a bug? Have some feedback? Let us know!</p>","icon":12822,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12822","groups":[],"key":""},{"id":"174","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12747,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12747","groups":[],"key":""}],"reqGroups":[{"id":27,"name":"General"}],"orderMapping":{"27":[202,203]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CBSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MzNhMzIzMC1mNzYxLTQ2YjEtYWI5Ny1jMmQ3OTY1MDYzNmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyMjA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg0NDYzOTQsIm5iZiI6MTc2ODQ0NTE5NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.d2DLIdRb4oWyQjWgMhYuRD94tVZizpZ84juZ8Vygg14","targetCollection":"upload-project-12206","endpointUrl":"https://api.media.atlassian.com","clientId":"633a3230-f761-46b1-ab97-c2d79650636c","tokenDurationInMins":20}},"sharedPortal":{"name":"Sage Bionetworks Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://sagebionetworks.jira.com/wiki","kbLinkDomainURLs":["https://sagebionetworks.jira.com"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal","name":"sd-portal-chat-footer","html":"<div class=\"ap-container\" id=\"ap-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\">\n\n <div class=\"ap-content \" id=\"embedded-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.spartez.jira.plugins.support-chat\",\n \"uniqueKey\":\"com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal\",\n \"key\":\"sd-portal-chat-footer-portal\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.portal\", \"title\":\"sd-portal-chat-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://chat-api.spartez-software.com/sd-portal-chat?serviceDeskId=18&location=footer&xdm_e=https%3A%2F%2Fsagebionetworks.jira.com&xdm_c=channel-com.spartez.jira.plugins.support-chat__sd-portal-chat-footer-portal&cp=&xdm_deprecated_addon_key_do_not_use=com.spartez.jira.plugins.support-chat&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIyNjU1ZjdjZjY3NGY4ZDE4MDViNmE3ZjU2Y2Y1M2U4MzVjY2E2YmIyYmJmZTE1YWVmZjc4M2VjNzQ1NDY1Y2NkIiwiaXNzIjoic2FnZWJpb25ldHdvcmtzLmppcmEuY29tIiwiY29udGV4dCI6e30sImV4cCI6MTc2ODQ0NjA5NCwiaWF0IjoxNzY4NDQ1MTk0fQ.O0P0UPdREilUVRtCrenDrNb34Q3Xrzer_m9YI-FWUeM\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6InNhZ2ViaW9uZXR3b3Jrcy5qaXJhLmNvbSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL3NhZ2ViaW9uZXR3b3Jrcy5qaXJhLmNvbSIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvc2FnZWJpb25ldHdvcmtzLmppcmEuY29tIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJDQlNEIiwiaWQiOiIxMjIwNiJ9fX0sImV4cCI6MTc2ODQ0NjA5NCwiaWF0IjoxNzY4NDQ1MTk0fQ.f-T0BFuw0gZ0ITfvCin7M5Pay5UTrkj0Wa2YjVBBtdo\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://sagebionetworks.jira.com\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://sagebionetworks.jira.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CBSD\\\",\\\"id\\\":\\\"12206\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CBSD\\\",\\\"project.id\\\":\\\"12206\\\",\\\"servicedesk.serviceDeskId\\\":\\\"18\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://chat-api.spartez-software.com\",\n \"hostOrigin\":\"https://sagebionetworks.jira.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"pearApp\":\"true\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}