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Sage Bionetworks Help Center
  1. Sage Bionetworks Help Center
  2. Challenges & Benchmarking Service Desk

Challenges & Benchmarking Service Desk

Welcome! To launch a new Challenge or get support for your existing Challenge(s), please submit a request to the Challenges & Benchmarking team here.

Note: If you are a Challenge Participant, unless your question is Synapse-related, we recommend asking your questions on the Challenge's Discussion Forum where the organizers can best help you.

—

⚠️ Important: Do not include any PHI in your request. This platform is not HIPAA compliant. ⚠️

—

General Help

Example support inquiries:

  • Request to release our Challenge data to all Synapse users, now that a manuscript has been submitted
  • Request for statistics about our Challenge, e.g. number of submissions, number of data downloads, etc.
  • Additional support for challenge post-analyses needed
  • Bug found in the evaluation workflow for our Challenge
  • etc.
Required fields are marked with an asterisk*
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