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Invite a new user to join a team

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Use cases

Background

Alice is a researcher at a lab and she is in the process of starting a new project. She is trying to recruit people to join her research team to work on her new project. Alice thinks that her friend Bob who is a researcher at a different lab might be interested in joining her team.

Use case A - Alice wants to invite Bob to join her Synapse team.

GoalAlice wants to invite Bob to join her Synapse team.
Primary actorAlice
Secondary actorBob
PreconditionAlice has created a team and she is at her team's page.
PostconditionBob receives an email invitation to join Alice's team.

Workflow

Main success scenario

Step 1. Alice invites Bob to join her team by entering his email address and an optional invitation message.

Step 2. System sends Bob an email containing an invitation link to join Alice's team.

Error scenarios

Replacing step 2.

    1. The email address entered by Alice doesn't exist.
    2. System sends an email to Alice to notify her of the problem.
    3. Alice tries again with a different email address.

Mockups

Use case B - Alice wants to invalidate the invitation she sent previously.

Goal

Alice wants to invalidate the invitation she sent previously.

Primary actorAlice
Secondary actorBob
Preconditions
  1. Alice has sent an email invitation to Bob.
  2. Bob hasn't accepted the email invitation yet.
PostconditionThe invitation link Bob received is no longer valid.

Workflow

Main success scenario

Step 1. Alice retrieves the pending invitations to her team and removes the one associated with Bob.

Step 2. System invalidates the invitation link sent to Bob.

Mockups

Use case C - Bob wants to create a Synapse account and accept Alice's invitation.

Sub use case C1 - Bob wants to create a Synapse account using the same email address to which Alice sent the email invitation.

Sub use case C2 - Bob wants to create a Synapse account using a different email address, not the one to which Alice sent the email invitation.

Goal

Bob wants to create a Synapse account and accept Alice's invitation.

Primary actor

Bob

Secondary actorAlice
Preconditions
  1. Alice has sent an email invitation to Bob.
  2. Bob doesn't have a Synapse account.
PostconditionBob is part of Alice's team.

Workflow

Sub use case C1

Success scenario

Step 1. Bob clicks on the invitation link in the email he received and is directed to the Synapse web client.

Step 2. The web client presents Bob with the option to create a Synapse account or sign in with an existing account.

Step 3. Bob creates his new Synapse account.

Step 4. The web client displays Alice's invitation to Bob.

Step 5. Bob accepts Alice's team invitation.

Step 6. System sends a notification email to Alice saying that Bob has joined her team.

Sub use case C2

Success scenario

Step 1. Bob clicks on the invitation link in the email he received and is directed to the Synapse web client.

Step 2. The web client presents Bob with the option to create a Synapse account or sign in with an existing account.

Step 3. Bob creates his new Synapse account.

Step 4. System sends a verification email to the address to which Alice sent the invitation.

Step 5. The web client prompts Bob to verify that he owns the above email address by clicking the link in the verification email.

Step 6. Bob clicks on the verification link and is directed to the Synapse web client.

Step 7. The web client displays Alice's invitation to Bob.

Step 8. Bob accepts Alice's team invitation.

Step 9. System sends a notification email to Alice saying that Bob has joined her team.

Mockups

Use case D - Bob wants to sign in to his existing Synapse account and accept Alice's invitation.

Sub use case D1 - Bob wants to sign in to his existing Synapse account which is associated with the same email address to which Alice sent the invitation.

Sub use case D2 - Bob wants to sign in to his existing Synapse account which is not associated with the email address to which Alice sent the invitation.

Goal

Bob wants to sign in to his existing Synapse account and accept Alice's invitation.

Primary actor

Bob

Secondary actorAlice
Preconditions
  1. Alice has sent an email invitation to Bob.
  2. Bob has one or more Synapse accounts.
PostconditionBob is part of Alice's team.

Workflow

Sub use case D1

Success scenario

Step 1. Bob clicks on the invitation link in the email he received and is directed to the Synapse web client.

Step 2. The web client presents Bob with the option to create a Synapse account or sign in with an existing account.

Step 3. Bob signs in with his existing Synapse account.

Step 4. The web client displays Alice's invitation to Bob.

Step 5. Bob accepts Alice's team invitation.

Step 6. System sends a notification email to Alice saying that Bob has joined her team.

Sub use case D2

Success scenario

Step 1. Bob clicks on the invitation link in the email he received and is directed to the Synapse web client.

Step 2. The web client presents Bob with the option to create a Synapse account or sign in with an existing account.

Step 3. Bob signs in with his existing Synapse account.

Step 4. System sends a verification email to the address to which Alice sent the invitation.

Step 5. The web client prompts Bob to verify that he owns the above email address by clicking the link in the verification email.

Step 6. Bob clicks on the verification link and is directed to the Synapse web client.

Step 7. The web client displays Alice's invitation to Bob.

Step 8. Bob accepts Alice's team invitation.

Step 9. System sends a notification email to Alice saying that Bob has joined her team.

Mockups

Use case E - Bob wants to create a new Synapse account but doesn't want to accept Alice's invitation yet.

This use case is covered by use case C.

Flow Diagram


Security concerns

Guaranteeing the security of our users' data is a top priority. Inviting a person to join your team is effectively giving that person access to all the data contained in all the projects your team has access to. This means that inviting someone through email inherently carries some risk.

Consider the following scenarios that could result in data breaches:

  • Alice sends an email invitation to join her team to Bob, granting him access to the data accessible by Alice's team. However, Bob forwards his invitation to Claire. Now Claire has access to all the data Bob was supposed to have access to. Alice may not have intended for this to happen.
  • Alice makes a typo when typing Bob's email address, sending it to some other (existent) email address.

In order to protect our users from these types of situations, we could make the following design decisions:

  • Inform our users of the risks in the email invitation widget.
  • Require the user to type the recipient email address a second time for confirmation.
  • Allow the user to invalidate pending invitations.
  • Make all invitation links single-use. Also, make them expire after a certain period of time. This prevents a malicious person from using an invitation link they found in an email inbox they hacked.
  • Require the consumer of the invitation link to prove that they are the owner of the email address to which Alice sent the email invitation, i.e. prove that they are Bob.
    We can do this by sending a verification email to Bob's email address when the invitation link is used.

Proposal

New models to implement and existing models to modify

New modelsExisting models (modified)
EmailMembershipInvitationEmailMembershipInvitationIdEmailValidationSignedTokenInviteeVerificationSignedTokenAccountSetupInfoNewUser

emailAddress

teamId

createdBy

id

emailMembershipInvitationId


email

timestamp

hmac

inviteeId

emailMembershipInvitationId

timestamp

hmac

firstName

lastName

emailValidationToken

EmailValidationSignedToken

username

password

email

lastName

firstName

userName

New services to implement

DescriptionIntended UserURIMethodRequest ParametersRequest BodyResponse Body
Create and send email membership invitation containing an invitation link. The link will contain a serialized EmailMembershipInvitationId.team administrator/emailMembershipInvitationPOSTportalEndpointEmailMembershipInvitationEmailMembershipInvitation
Retrieve pending email membership invitation by ID. The emailAddress field of the response body object will be null. authenticated user/emailMembershipInvitation/{id}GET----EmailMembershipInvitation
Retrieve pending email membership invitations from a Team.team administrator/team/{id}/emailMembershipInvitationsGETlimit, offset--PaginatedResults<EmailMembershipInvitation>
Delete and invalidate pending email membership invitation.team administrator/emailMembershipInvitation/{id}DELETE------

Starts the process of creating a new account, similarly to POST /account/emailValidation, but also the process of associating a membership invitation to the new account. Sends a 'validation email' message to the provided email address. The email contains a link to complete the registration process.

The link will contain a serialized EmailValidationSignedToken (used for new account registration) and a serialized EmailMembershipInvitationId (used to create membership invitation).

Intended to be used in conjunction with POST /account.

public/emailMembershipInvitation/{id}/account/emailValidationPOSTportalEndpointNewUser--

Send an identity verification email to the address associated with the provided EmailMembershipInvitation. The link contains a serialized InviteeVerificationSignedToken.

authenticated user/emailMembershipInvitation/{id}/verificationPOSTportalEndpoint----

Create a MembershipInvitation. The invitation is created from the team associated with the given email membership invitation to the currently authenticated user.

At least one of the following conditions must be met in order for this service to succeed:

  • One of the authorized user's email addresses is the same as the email address in the given EmailMembershipInvitation.
  • A valid InviteeVerificationSignedToken (IVST) was passed in as a parameter. (IVST.inviteeId == authenticated user's ID && IVST.emailInvitationId == resource URL {id})

Doesn't send any email notifications.

authenticated user/emailMembershipInvitation/{id}/membershipInvitationPOST

InviteeVerificationSignedToken

(optional)

--MembershipInvtnSubmission

Related services: POST /accountPOST /session

Related JIRA issues

PLFM-2073 - Getting issue details... STATUS

Additional notes

Tracking request and acceptance counts


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