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Certain actions in Synapse require additional steps, such as certification or validation. Explore the different Synapse user account types /wiki/spaces/DOCS/pages/2007072795 to learn more about which account type you need.

Managing Your Profile

Visit your user your user profile, which can be accessed by clicking the letter icon in the bottom left and selecting View Profile from the menu. From there, you can click on Edit Profile in order to take any of the following actions:

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You can log in to the Synapse command linePython or R clients using a personal access token instead of your username and password. Using a token is highly recommended over a username and password since a token can be easily revoked if it is compromised. Additionally, each token can be scoped so that it only grants permission to certain parts of your Synapse account, whereas your username and password have access to your whole account.

To generate a personal access token in the web client, navigate to your Account Settings page, scroll to the bottom of the screen, and click Manage Personal Access Tokens. You can view a list of the existing tokens and their permissions, or click Create New Token to generate a new personal access token with customized access to your Synapse account.

See Client Configuration /wiki/spaces/DOCS/pages/1985446156 for more information on configuring Synapse clients using an access token.

Adding Two-Factor Authentication (2FA) to your account

To increase the security of your Synapse account, you can enable two-factor authentication (2FA). Synapse uses a time-based one-time password approach, which is supported by many applications, such as Google Authenticator, Duo Mobile, Microsoft Authenticator, and Authy. Enabling 2FA on your account may be required to access certain sensitive datasets.

To enable 2FA on your account, navigate to your Account Settings and locate the Two-Factor Authentication section. If your account does not have 2FA enabled, you can click “Activate 2FA” and follow the on-screen steps to enable 2FA. After verifying the passcode generated by your authenticator app, Synapse will automatically generate one-time use backup codes for you, in case you lose access to your authenticator app. Keep these codes in a secure place that is separate from your authenticator app.

If you wish to disable 2FA, you can navigate to your account settings page and click “Deactivate 2FA”. If you disable 2FA on your account, you will be unable to download those sensitive datasets that require 2FA, even if you previously had access to them.

For cases where entering a 2FA code is not possible, such as in automated jobs that interact with Synapse using the programmatic clients, you can use Personal Access Tokens, which will not prompt for a 2FA code.

Deactivating Your Account

All user activity on Synapse is recorded for auditing purposes. So, although they can be updated, Synapse accounts cannot be deleted. All of your public activities are and will remain publicly viewable. All of your activities within private projects are and will remain viewable to the people within that project. If you wish to deactivate your account, please contact us at synapseinfo@sagebionetworks.orgthrough our virtual help desk.