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Anyone can browse public content on Synapse, but you will need to register for an account to download and/or add content. To create an account, you must be over the age of 13 and have an email address. You will receive an email message for verification to complete the registration process.

Register here.

Certain actions in Synapse require additional steps, such as certification or validation. Explore the different Synapse user account types /wiki/spaces/DOCS/pages/2007072795 to learn more about which account type you need.

Managing Your Profile

Visit your Profile Pageuser profile, which can be accessed by clicking your name the letter icon in the top right corner bottom left and selecting View Profile from the menu. From there, you can click on Edit Profile in order to take any of the following actions:

  • Change your Synapse username, email, or password

  • Add or edit your first and last namesname

  • Add or edit additional information, such as your affiliation or title

  • Upload a profile picture

  • Include a brief biography

  • Link your ORCID credentials

You can also find a link to edit your profile under Settings, which can be accessed by clicking your name in the top right corner and selecting Settings from the menu. From your Setting page, you can manage your password, preferred email, additional profile settings by clicking the letter icon in the bottom left, then followed by Account Settings. In addition to editing your profile from here, you can:

  • Change your preferred date/time format

  • Access the certification quiz to become a certified user, if you haven’t already

  • Validate your profile to become a validated user

  • Link your profile to your ORCID account

  • Opt in or out of Synapse email notifications

  • View the discussion threads and forums that you have subscribed to, and

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  • unfollow if desired

  • Add/manage your personal access tokens

Note

Important: Do not reuse passwords from other sites. We recommend generating a unique password and using a secure password manager to protect your Synapse account.

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To enable SSO, create your Synapse account using your Google email address, or add a Google email address as a secondary email. You can use a Gmail address, or an institutional email address configured to be used with Google Suite. To add a secondary Google email, go go to your accounts settings by clicking your name in the upper right click the letter icon at the bottom left of any Synapse page (you must be logged in to Synapse) and select Account Settings. Scroll down to the Email section of your account settings and add your Google-recognized email address (as shown in Gmail ) to your account.

Sometimes it is not obvious what your Google-recognized email is, and you may have more than one alias. One way to check is to open Gmail in your browser and click on your photo or icon in in the upper right corner. The dialog that pops up will show the correct address.

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Synapse also sends platform notifications via email, such as @mentions in discussion forums, but it only sends them to the single email address you have selected to be your primary email. You can manage this preference on your  Account Settings page.

Logging in

API Key

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Personal Access Tokens

You can log in to the Synapse command linePython or R clients instead of a password. API keys are almost always more secure than a password and need to be protected similarly to a password.

To find your API key, from your user icon in the top right corner, select Profile and Settings. Your Synapse API key is available in the box furthest to the bottom of Settings and can be made visible with Show API Key.

Personal Access Tokens

You can log in to Synapse from the programmatic clients using  using a personal access token instead of your username and password. Using a token is highly recommended over a username and password since a token can be easily revoked if it is compromised. Additionally, each token can be scoped so that it only grants permission to certain parts of your Synapse account, whereas your username and password have access to your whole account.

To generate a personal access token in the web client, navigate to your Account Settings page, scroll to the bottom of the screen, and click the Manage Personal Access Tokens button. You can view a list of the existing tokens and their permissions, or click Create New Token to generate a new personal access token with customized access to your Synapse account.

See /wiki/spaces/DOCS/pages/1985446156 for more information on configuring Synapse clients using an access token.

Adding Two-Factor Authentication (2FA) to your account

To increase the security of your Synapse account, you can enable two-factor authentication (2FA). Synapse uses a time-based one-time password approach, which is supported by many applications, such as Google Authenticator, Duo Mobile, Microsoft Authenticator, and Authy. Enabling 2FA on your account may be required to access certain sensitive datasets.

To enable 2FA on your account, navigate to your Account Settings and locate the Two-Factor Authentication section. If your account does not have 2FA enabled, you can click “Activate 2FA” and follow the on-screen steps to enable 2FA. After verifying the passcode generated by your authenticator app, Synapse will automatically generate one-time use backup codes for you, in case you lose access to your authenticator app. Keep these codes in a secure place that is separate from your authenticator app.

If you wish to disable 2FA, you can navigate to your account settings page and click “Deactivate 2FA”. If you disable 2FA on your account, you will be unable to download those sensitive datasets that require 2FA, even if you previously had access to them.

For cases where entering a 2FA code is not possible, such as in automated jobs that interact with Synapse using the programmatic clients, you can use Personal Access Tokens, which will not prompt for a 2FA code.

Deactivating Your Account

All user activity on Synapse is recorded for auditing purposes. So, although they can be updated, Synapse accounts cannot be deleted. All of your public activities are and will remain publicly viewable. All of your activities within private projects are and will remain viewable to the people within that project. If you wish to deactivate your account, please contact us .

Related articles:

User Types/wiki/spaces/DOCS/pages/1985904796

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through our virtual help desk.