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About Synapse

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titleI already have an account with data uploaded and shared, do I need to start paying?

No, accounts and projects as of March 4November 15, 2024 will continue under the terms of their previous agreement with Sage.

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titleMy data is larger than the limits in the Basic and Self-Managed Plans. Is there a way to get more?

These are the general storage limitations for each plan: up to 100GB for Basic Hosting Plan and up to 500GB for the Self-Managed Plans. You may pay for additional storage if needed. Please see our Sage Offerings page for more information. There are no data limits if you use Custom Storagein your own cloud bucket, and depending on the dataset uploaded, storage may be sponsored by an existing project.   Contact us to learn more.

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titleCan I add controls to my data in the Basic Plan?

You may create a User Project (or Workspace) where you have administrative control over who is granted access to the data within the workspaceproject. However, you cannot implement specific User Content restrictions for your User Content under a Basic Plan. You must have a Self-Managed Plan or Data Coordination Plan to implement such User Content restrictions.

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title What is the definition of “de-identified” User Content?

“Deidentified Data” refers to Personal Data from which all directly identifiable elements
(e.g., name, street address, date of birth, government identity number, etc.) is
removed and the individual is solely identified by a random, unique reference number or
code that is not derived from or related to the individual’s personal information; (2) that are
provided, stored, and transmitted separately from the key that make reidentification
possible; and are subject to a binding contractual or other legal obligation not to
attempt to reidentify the Data except as authorized by law.