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About Synapse

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titleI already have an account with data uploaded and shared, do I need to start paying?

No, accounts and projects as of March 4, 2024 are grandfathered with their current will continue under the terms of their previous agreement with Sage.

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titleWhat support does Synapse have for DOIs?

You can mint DOIs for projects and files uploaded to Synapse, extremely useful for citing data.  Learn More

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titleMy data is larger than the limits in the Basic and Self-Managed Plans. Is there a way to get more?

These are the general storage limitations for each plan: up to 100GB for Basic Hosting Plan and up to 500GB for the Self-Managed Plans. You may pay for additional storage if needed. Please see our Sage Offerings page for more information. There are no data limits if you use Custom Storagein your own cloud bucket, and depending on the dataset uploaded, storage may be sponsored by an existing project.   Contact us to learn more.

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titleCan I add controls to my data in the Basic Plan?

You may create a User Project (or Workspace) where you have administrative control over who is granted access to the workspace. However, you cannot implement specific User Content restrictions for your User Content under a Basic Plan. You must have a Self-Managed Plan or Data Coordination Plan to implement such User Content restrictions.

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