Audience: Sage Employees creating Jira tickets for Sage Governance
Table of Contents:
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Background
Jira is a project management tool used to report bugs and track task statuses. For the Sage Governance Team, Jira is utilized to report issues to ACT or request Governance assistance.
Workflow
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Governance Dashboard
The Governance Dashboardacts as a tracking system to know who has been assigned a ticket, which tickets are open or in progress, and how many tickets fall under each Jira component. To add the dashboard to your favorites in Jira, click the star at the top right of the page.
Jira Elements
Validator Function: A validator is assigned when a ticket requires that someone verify the outcome or work done on the ticket. The validator is usually the person who files the ticket.
Component Function: Please utilize the components below when creating a Governance ticket. In general, all tickets regarding Synapse should be assigned to Emily Lang, and all tickets regarding mHealth should be assigned to Hayley Sanchez. If you aren’t sure what to label your ticket or if your issue does not fit into one of the below categories, please assign the ticket to Christine Suver.
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