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titleWhat does Synapse do?

Synapse allows researchers to share and describe data, analyses, and other content. Data and analyses can be stored in many types of locations, including private servers, local hard drives, or cloud storage. Synapse provides a common interface to describe these data or analyses, where they come from, and how to use them. Synapse also provides mechanisms for adding and retrieving data, analyses, and their respective descriptions. For a comprehensive introduction to Synapse see our Getting Started guide.

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titleHow much does it cost to use Synapse?

We allow groups to get started for free by subsidizing relatively moderate amounts of internal Synapse cloud storage (e.g. 10s of GB). If your needs will exceed this limit we suggest contacting SynapseInfo@sagebase.org for other solutions, including the ability for groups to host their own content either in cloud storage, proxied from local file servers or as external links.

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titleHow is Synapse funded?

Sage Bionetworks provides Synapse services free of charge to the scientific community through generous support from the National Cancer Institute (NCI), the National Heart, Lung, and Blood Institute (NIH NHLBI), the Children’s Tumor Foundation (CTF), the Neurofibromatosis Therapeutic Acceleration Program, the Alfred P. Sloan Foundation, the National Insitute on Aging (NIA), and the National Institute of Mental Health (NIMH).

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titleWhat are the Synapse Terms of Use?

The Terms and Conditions of Use fully describes the governance terms and conditions of Synapse. In order to register on Synapse, you must review and agree to the terms of the Synapse Awareness and Ethics Pledge. For more information see the complete Synapse Governance policies.

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titleHow do I set up my own instance of Synapse?

Synapse was developed with the philosophy to encourage collaboration across institutional boundaries and is therefore provided as “Software As A Service” with a single instance used by all users. This makes it easy both to discover new content and share with new collaborators. We do support private project spaces where content sharing is controlled by the individual user. In addition, Synapse has the ability to reference resources that are stored elsewhere. This allows Synapse to store metadata about the content such as annotations, descriptive wiki pages and provenance but not the actual data. Currently Synapse has specific support for files stored at URLs, on SFTP servers, on AWS S3 and arbitrary file servers (see: Custom Storage Locations).

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titleWhat do I do if I find a bug?

You may browse open issues or file a bug through our Jira tracker system. To file a bug, use the blue “Create” button in the top center of the page. Please be sure to include your email address in your submission so we may follow up with you.

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titleHow do I get started?

Whether you are looking to access content or use Synapse to track your own work, start by registering for a Synapse user account. Before uploading files, you will need to take a short certification quiz that demonstrates your understanding of the ethical considerations in sharing data and the manner in which data is managed and shared in Synapse. See the Getting Started guide for tips on how to access data, create your own project, and share content with others.

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titleMy colleague put some content in Synapse. How do I find it?

This will depend if the content is public or private. If private, you will need to make sure your colleague has shared this content with you. Shared content is visible from your “Dashboard page” under the tab “Shared directly with me”. If you favorite the content (using the yellow star) it will appear under your list of favorites visible from the top of any Synapse page or on your Profile.

All public data is queryable. For more information see help on querying or from the “Search” box in the top right corner of any Synapse page.

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titleWhy should I register for a Synapse account?

You can browse public content in Synapse without registering. However, without an account you cannot add new content to Synapse, nor can you upload or download Files or Tablesdownload files or tables. With an account you can create Projects and Wikiscreate projects and wikis, download Open Data open data and request access to Controlled Datacontrolled data. Further, an account lets you collaborate with other Synapse users and create user teams. For more information see the User CredentialsAccount Types page.

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titleWhat is a validated profile?

Validating your profile is a process where your identity is established through a combination of your profile information, your ORCID, a signed Synapse Pledge, and an external credential. Validation increases transparency between researchers and data donors. A validated profile is needed for access to specific datasets, and is currently required for access to data collected through Sage Bionetworks’ research apps. Profile validation instructions can be found in the Settings tab of your Synapse profile page. Click on the ‘Request Profile Validation’ link to see the required steps.

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titleI'm ready to share data, how do I start?

Synapse makes it easy to share files of any sort, with whomever you choose whether a small group of collaborators or the general public. You may share raw data, summarized data, analysis results, or anything in between. We recommend using Getting started with Synapse guideQuick Start Guide for more details on how to upload and manage content.

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titleWhy do I have to be a certified user to upload content?

User certification ensures that you understand your responsibilities for sharing data through Synapse, especially data derived from human participants. These responsibilities include making sure that data derived from human participants is de-identified and that all applicable privacy laws and regulations are observed. See the How to contribute data for more information.

To become a certified user, you will need to pass a brief quiz.

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titleIs everything I share on Synapse public?

No. Use Sharing settings to Use sharing settings to control who can see the content you create. By default, Projects and  projects and their content are visible only to the user who created it. By using the Synapse Sharing Synapse sharing settings, you have the ability to grant other Synapse users, Synapse teams, or the public access to your Project content. You can learn more here: Sharing Settings and Conditions for Use.

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titleCan I store sensitive information about human subjects in Synapse?

Yes. Synapse has an IRB-approved data governance procedure that employs Conditions employs Conditions for Use to Use to allow for the sharing of sensitive data in a controlled manner. You can learn more by reading our Sharing Settings and Conditions for Use documentation and Governance documentation. If you have questions or would like assistance in applying Conditions applying Conditions of Use to Use to your data, please contact the Synapse Access and Compliance Team at act@sagebase.org.

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titleHow do I know the content I put in Synapse will be secure? What security measures does Synapse have?

Synapse stores content in Amazon Web Services, which provides a layer of security measures designed and implemented by Amazon. While Synapse is an open access site, each user has control over who may access their content by using Sharing using sharing settings.

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titleWhere are my files stored?

By default, Synapse stores files in Amazon Simple Storage Services (S3). However it is possible to set up Synapse to store files in different locations such as your local SFTP server. For files stored outside of S3, Synapse can be used to organize, manage, and access files through the use of Synapse annotations to store file-specific metadata. (see: Custom Storage Locations)