{"xsrfToken":"2ac0f6654222911c15c57655194eddab08b6dceb_lout","branding":{"id":"17","key":"gfsd","name":"Gray Foundation Service Desk","portalBaseUrl":"/servicedesk/customer/portal/17"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/09392171-04f3-4a46-b595-dbde5f429be1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MzNhMzIzMC1mNzYxLTQ2YjEtYWI5Ny1jMmQ3OTY1MDYzNmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5MzkyMTcxLTA0ZjMtNGE0Ni1iNTk1LWRiZGU1ZjQyOWJlMSI6WyJyZWFkIl19LCJleHAiOjE3NDM4NzQzODQsIm5iZiI6MTc0Mzg3Mzc4NH0.EQbkU7oe59q-MacO0B02VMpoQ3Ofa3SXcc8swx2btQw&client=633a3230-f761-46b1-ab97-c2d79650636c&mode=fit","logoId":"09392171-04f3-4a46-b595-dbde5f429be1","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Sage Bionetworks Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Sage Bionetworks Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1a7dbb","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/94ae2c2d-c05c-4595-a455-aa8cd622181e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MzNhMzIzMC1mNzYxLTQ2YjEtYWI5Ny1jMmQ3OTY1MDYzNmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk0YWUyYzJkLWMwNWMtNDU5NS1hNDU1LWFhOGNkNjIyMTgxZSI6WyJyZWFkIl19LCJleHAiOjE3NDM4NzQzODQsIm5iZiI6MTc0Mzg3Mzc4NH0.Q7cYqqztqaS4u2flTKRF-RKZj6yDIUl0jlBWUWuJglk&client=633a3230-f761-46b1-ab97-c2d79650636c&height=300&mode=fit","bannerMediaApiFileId":"94ae2c2d-c05c-4595-a455-aa8cd622181e","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"17","key":"gfsd","projectId":12200,"serviceDeskId":17,"name":"Gray Foundation Service Desk","description":"<p>Welcome! You can raise a request for Gray Foundation Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/17","reqTypes":[{"id":"159","name":"Add me to a Synapse team","descriptionHtml":"","callToAction":"Add me to a Synapse team","introHtml":"<p>Submit your username and team you need to be added to.</p>","icon":12737,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12737","groups":[24],"key":""},{"id":"149","name":"Data Sharing Support","descriptionHtml":"","callToAction":"Data Sharing Support","introHtml":"","icon":12607,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12607","groups":[24],"key":""},{"id":"158","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12747,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12747","groups":[24],"key":""},{"id":"150","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":12769,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12769","groups":[24],"key":""},{"id":"160","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"","icon":12610,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12610","groups":[24],"key":""},{"id":"161","name":"Suggest Feedback","descriptionHtml":"","callToAction":"Suggest Feedback","introHtml":"","icon":12632,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12632","groups":[24],"key":""}],"reqGroups":[{"id":24,"name":"General Feedback and Help"}],"orderMapping":{"24":[161,160,159,149,150,158]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":17,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GFSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MzNhMzIzMC1mNzYxLTQ2YjEtYWI5Ny1jMmQ3OTY1MDYzNmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjIwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM4NzQ5ODQsIm5iZiI6MTc0Mzg3Mzc4NH0.pL869bqRXLeESRchO6FaEbAq-O-nVRYghWkH9h6dPZU","targetCollection":"upload-project-12200","endpointUrl":"https://api.media.atlassian.com","clientId":"633a3230-f761-46b1-ab97-c2d79650636c","tokenDurationInMins":20}},"reqCreate":{"id":159,"projectId":12200,"form":{"name":"Add me to a Synapse team","descriptionHtml":"","callToAction":"Add me to a Synapse team","intro":"<p>Submit your username and team you need to be added to.</p>","instructions":"","icon":12737,"iconUrl":"https://sagebionetworks.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12737","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/17/create/159","requestValidateBaseUrl":"/servicedesk/customer/portal/17/validate/159","calendarParams":{"firstDay":0,"date":"2025-04-05T10:23:04-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MzNhMzIzMC1mNzYxLTQ2YjEtYWI5Ny1jMmQ3OTY1MDYzNmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjIwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM4NzQ5ODQsIm5iZiI6MTc0Mzg3Mzc4NH0.pL869bqRXLeESRchO6FaEbAq-O-nVRYghWkH9h6dPZU","targetCollection":"upload-project-12200","endpointUrl":"https://api.media.atlassian.com","clientId":"633a3230-f761-46b1-ab97-c2d79650636c","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sagebionetworks","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2ac0f6654222911c15c57655194eddab08b6dceb_lout","baseUrl":"https://sagebionetworks.jira.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sagebionetworks.jira.com","customerLoginEnabled":true,"maxAttachmentSize":"31457280","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"633a3230-f761-46b1-ab97-c2d79650636c","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f02e364551d84e76aab17f7d66746fbd","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}