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Invite a new user to join a team

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Use cases

Background

Alice is a researcher at a lab and she is in the process of starting a new project. She is trying to recruit people to join her research team to work on her new project. Alice thinks that her friend Bob who is a researcher at a different lab might be interested in joining her team.

Use case A - Alice wants to invite Bob to join her Synapse team.

GoalAlice wants to invite Bob to join her Synapse team.
Primary actorAlice
Secondary actorBob
PreconditionAlice has created a team and she is at her team's page.
PostconditionBob receives an email invitation to join Alice's team.

Workflow

Main success scenario

Step 1. Alice invites Bob to join her team by entering his email address and an optional invitation message.

Step 2. System sends Bob an email containing an invitation link to join Alice's team.

Error scenarios

Replacing step 2.

    1. The email address entered by Alice doesn't exist.
    2. System sends an email to Alice to notify her of the problem.
    3. Alice tries again with a different email address.

Mockups

Use case B - Alice wants to invalidate the invitation she sent previously.

Goal

Alice wants to invalidate the invitation she sent previously.

Primary actorAlice
Secondary actorBob
Preconditions
  1. Alice has sent an email invitation to Bob.
  2. Bob hasn't accepted the email invitation yet.
PostconditionThe invitation link Bob received is no longer valid.

Workflow

Main success scenario

Step 1. Alice retrieves the pending invitations to her team and removes the one associated with Bob.

Step 2. System invalidates the invitation link sent to Bob.

Mockups

Use case C - Bob wants to create a Synapse account and accept Alice's invitation.

Sub use case C1 - Bob wants to create a Synapse account using the same email address to which Alice sent the email invitation.

Sub use case C2 - Bob wants to create a Synapse account using a different email address, not the one to which Alice sent the email invitation.

Goal

Bob wants to create a Synapse account and accept Alice's invitation.

Primary actor

Bob

Secondary actorAlice
Preconditions
  1. Alice has sent an email invitation to Bob.
  2. Bob doesn't have a Synapse account.
PostconditionBob is part of Alice's team.

Workflow

Main success scenario

Step 1. Bob clicks on the invitation link in the email he received and is directed to the Synapse web client.

Step 2. The web client presents Bob with the option to create a Synapse account or sign in with an existing account.

Step 3. Bob creates his new Synapse account.

Step 4. The web client displays Alice's invitation to Bob.

Step 5. Bob accepts Alice's team invitation.

Step 6. System sends a notification email to Alice saying that Bob has joined her team.

Mockups

Use case D - Bob wants to sign in to his existing Synapse account and accept Alice's invitation.

Sub use case D1 - Bob wants to sign in to his existing Synapse account which is associated with the same email address to which Alice sent the invitation.

Sub use case D2 - Bob wants to sign in to his existing Synapse account which is not associated with the email address to which Alice sent the invitation.

Goal

Bob wants to sign in to his existing Synapse account and accept Alice's invitation.

Primary actor

Bob

Secondary actorAlice
Preconditions
  1. Alice has sent an email invitation to Bob.
  2. Bob has one or more Synapse accounts.
PostconditionBob is part of Alice's team.

Workflow

Main success scenario

Step 1. Bob clicks on the invitation link in the email he received and is directed to the Synapse web client.

Step 2. The web client presents Bob with the option to create a Synapse account or sign in with an existing account.

Step 3. Bob signs in with his existing Synapse account.

Step 4. The web client displays Alice's invitation to Bob.

Step 5. Bob accepts Alice's team invitation.

Step 6. System sends a notification email to Alice saying that Bob has joined her team.

Mockups

Use case E - Bob wants to create a new Synapse account but doesn't want to accept Alice's invitation yet.

Goal

Bob wants to create a new Synapse account but doesn't want to accept Alice's invitation

Primary actor

Bob

Secondary actorAlice
Precondition
  1. Alice has sent an email invitation to Bob.
  2. Bob doesn't have a Synapse account.
PostconditionBob has a Synapse account with a pending invitation to join Alice's team.

Workflow

Main success scenario

Step 1. Bob clicks on the invitation link in the email he received and is directed to the Synapse web client.

Step 2. The web client presents Bob with the option to create a Synapse account or sign in with an existing account.

Step 3. Bob creates his new Synapse account.

Step 4. The web client displays Alice's invitation to Bob.

Mockups

Use case F - Tracking request and acceptance counts

Flow Diagram


Security concerns

Guaranteeing the security of our users' data is a top priority. Inviting a person to join your team is effectively giving that person access to all the data contained in all the projects your team has access to. This means that inviting someone through email inherently carries some risk. 

Consider the following scenarios that could result in data breaches:

  • Alice sends an email invitation to Bob, but Bob forwards it to Claire. Now Claire has access to all the data Bob was supposed to have access to. Alice may not have intended for this to happen.
  • Alice makes a typo when typing Bob's email address, sending it to some other (existent) email address.

In order to protect our users from these types of situations, we could make the following design decisions:

  • Inform our users of the risks in the email invitation widget.
  • Require the user to type the recipient email address a second time for confirmation.
  • Allow the user to invalidate pending invitations.
  • Make all invitation links single-use. Also, make them expire after a certain period of time. This prevents a malicious person from using an invitation link they found in an email inbox they hacked.
  • Require the consumer of the invitation link to prove that they are the owner of the email address to which Alice sent the email invitation, i.e. prove that they are Bob.
    We can do this by sending a validation email to Bob's email address when the invitation link is used.
    (This validation email would be in addition to the validation email associated with registering an account, making the process quite cumbersome for the user).

Proposal

Use cases to support

Option 1 - Support all use cases.

Pros

  • Allows Bob to choose what email address to use to register or sign in to Synapse and consequently receive the team invitation

Cons

  • Bob will need to validate both the link and the email address he wants to register or sign in with, making the user experience more cumbersome.

Option 2 - Support all use cases except C2 and D2.

This option essentially restricts Bob to accepting the invitation with a Synapse account that is associated with the email address to which the invitation was sent.

Pros

  • Better user experience, as Bob will only need to validate his email address once.

Cons

  • Restricts Bob's choices.
The following content, colored in gray, is outdated.

Models to implement

EmailInvitationMembershipInvtnSignedToken

emailAddress

teamId


emailAddress

inviterId

teamId

hmac

Related models: AccountSetupInfoMembershipInvtnSubmission

Services to implement

ActionIntended UserURIMethodRequest ParametersRequest BodyResponse BodySuccess Response CodeNotification Sent to Notes
Send email invitation with link to join a teamteam administrator/emailInvitationPOST
EmailInvitation
200 OKEmail address providedThe invitation link will contain a serialized MembershipInvtnSignedToken
Create MembershipInvitation using a signed tokenauthorized user/tokenMembershipInvitation POSTinviteeIdMembershipInvtnSignedTokenMembershipInvtnSubmission201 Created
Similar to POST /membershipInvitation, but using a signed token for authorization. Also, doesn't send any email notifications.

Related services: POST /principal/availablePOST /accountPOST /sessionPOST /membershipInvitation

Example implementation with Synapse web client

As the use cases above, the inviter is Alice and the invitee is Bob.

  1. Alice invites Bob to her team by entering his email address.
  2. Web client constructs an EmailInvitation using Bob's email address and Alice's team's id, then uses it to send a POST /emailInvitation request to the backend.
  3. Backend constructs a signed MembershipInvtnSignedToken with Bob's email address, Alice's team's id and Alice's id.
  4. Backend serializes the MembershipInvtnSignedToken, embeds it into an invitation link to the web client and sends the link to Bob's email address.
  5. Bob clicks on the link and does one of the following:
    1. Registers a new Synapse account.
      1. Web client constructs an AccountSetupInfo [1], then uses it to create Bob's account through POST /account and receives a session token.
    2. Signs in to his existing Synapse account.
      1. Web client retrieves a session token through POST /session.
  6. Web client deserializes and validates the MembershipInvtnSignedToken in the link and extracts the inviteeId out of Bob's session token, then sends a POST /tokenMembershipInvitation request to the backend.
  7. Backend validates the MembershipInvtnSignedToken and inviteeId and creates a MembershipInvitation from Alice's team to Bob's account.
  8. Web client receives backend's 201 response, then directs Bob to his profile's Team tab, where he has a pending MembershipInvitation to Alice's team
  9. Bob accepts Alice's invitation (using the existing MembershipInvitation services).

[1] Note that the web client needs to construct a valid emailValidationToken, making up a timestamp in the process.

Alternative implementations


DescriptionProsCons
1

POST /emailInvitation and POST /tokenMembershipInvitation

(Proposal described above)

+ Supports most use cases (all but B)

+ Simple -> less development time

- Not RESTful
2

Same as option 1, but store EmailInvitation in the database and implement REST methods for it.

I.e. GET /emailInvitation, GET /emailInvitation/{id}, DELETE /emailInvitation/{id}, etc.

+ Supports use case B

+ RESTful

- More complex -> more development time
3

User precursor

+ Supports use case B

+ More easily extensible (future support for operations other than inviting to a team)

+ RESTful

- Even more complex -> more development time

- ACL management is out of scope

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