email received via sageInfo@sagebase.org or synapseeng@sagebase.org or platform@sagebase.org.
Jira ticket
Informal communication (hallway conversation, Slack)
Judge the severity
curl https://repo-prod.prod.sagebase.org/repo/v1/version or
traceroute repo-prod.prod.sagebase.org on mac or tracert on win)
Log in to aws.amazon.com under the synapse prod account, 325565585839
- Go to RDS console and look at 3 RDS, first ID gen, then others
Synapse Deployment Notes - 2018