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Manage the Jira DOCS project and triage incoming requests and issues
Collaborate with subject matter experts on new docs and/or edits to existing docs in Confluence
Manage the review and approval process for all edits to the docs
Verify that content is formatted and referenced correctly so that Viewport can publish it, and provide ultimate approval for all changes before they become final
Sync approved content from the working draft space to the final draft space, and update the Viewport site to incorporate new content
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This section describes each tool in the Synapse doc toolchain, what it is used for, how it is set up, and options for configuring the tool further. Tools in the Synapse Doc toolchain are:
Jira
Confluence Cloud
Comala Publishing App for Confluence Cloud
Comala Doc Management for Confluence Cloud
K15t Scroll Viewport for Confluence Cloud
To read more about the initial doc tool requirements and vetting process, see the Authoring Tool Proposal and the Doc Tool Evaluation Matrix.
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Note that this app can be integrated with Comala Doc Management to automate the syncing step (if desired) after a page is approved. Contact the Comala Support team for help with setting this up or see the Comala Publishing Cloud docs for more info.
NOTE: To change content and publish, one not only needs edit permission in the upstream Confluence space but also in the downstream or “target” space. Visit the target space, choose Settings > Space Permissions, and then add the individuals or groups who you wish to have the ability to publish.
Viewport (Confluence App)
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