How to tell if it's down

email to received via sageInfo@sagebase.org or synapseeng@sagebase.org or platform@sagebase.org.

Jira ticket

Informal communication (hallway conversation, Slack)

Recovery

Judge the severity

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Log in (verify can do this)

(to fix Pendo install, allowing Synapse website to load in an iframe):  https://chrome.google.com/webstore/detail/ignore-x-frame-headers/gleekbfjekiniecknbkamfmkohkpodhe

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