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For cases where entering a 2FA code is not possible, such as in automated jobs that interact with Synapse using the programmatic clients, you can use Personal Access Tokens, which will not prompt for a 2FA code.

Resetting 2FA

If you find yourself without access to your authenticator app, you can reset your two-factor authentication (2FA) using the Backup Codes.

In the event that you do not have access to both your authenticator app and backup codes, follow these steps to reset your 2FA:

  1. Log in to https://accounts.synapse.org/ by entering your password or completing the OAuth flow.

  2. Click on "Lost access to your codes?"

  3. Click the button, and an email will be sent to the address associated with your account to reset your 2FA.

Deactivating Your Account

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