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Simple Email Service → Reputation Dashboard - Check the bounce rate and the complaint rate. If bounces or complaints get too high, AWS can shut down our ability to send email. This shuts down any study that uses email for authentication (which is a majority of studies).
Note that the metrics are based on the last 10000 emails, and we send something like 10 per day, so this metric changes very slowly.
To see individual bounces and complaints, go to https://groups.google.com/a/sagebase.org/g/bridge-bounce-notifications. Bounces are mostly fine. Complaints need to be looked at closely.Simple Notification Service → Text Messaging (SMS) - Scroll down to Delivery Status Logs and look at SMS delivery since the last dev-ops meeting. Failures due to opted out are generally fine. Other failures should be looked at closely, especially if it’s widespread.
Security Hub - Security alerts (TBD)
Redrive Exports
Whenever an export in either 2.0 or 3.0 fails due to a bug or server error, we need to redrive those exports. Our process is as follows:
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