Project Overview 

We are standardizing the processes and tools that we use to manage user documentation so that critical information is easier to find and share (see User Support Assessment). We selected Confluence as the primary authoring and publishing platform at Sage for its accessibility and centralization. Moving to the Confluence platform will allow us to improve our internal workflows for managing documentation, as well as improving navigation, search, and information taxonomy for external users on the Synapse help site (see Authoring Tool Proposal). This document describes the work plan for achieving those goals. 

...