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At the moment, a user can mention another user in a discussion thread by typing '@username'. A notification email will be sent to the mentioned user if his/her Synapse email is open for Synapse Notification emails.
Use Case
"For one of the consortia (M2OVE-AD) we have one project with multiple working groups. Each working group has a separate team." Mette, who managing/ providing supports to the consortia via Synapse projects and discussion forum, would like to be able to mention a team (or multiple teams) in a discussion thread so that everyone in the mentioned team are aware of the discussion that relevant to them, and invite them to join the discussion.
More detailed discussion about the use case are captured in Jira Legacy server JIRA (sagebionetworks.jira.com) columns key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution serverId ba6fb084-9827-3160-8067-8ac7470f78b2 key PLFM-3875
Requirements
Mentioning a team would work the same way as mentioning a user in a discussion thread including:
- User type '@team_alias' to start looking for a team they want to mention.
- SWC render '@team_alias' with a Team badge.
- A notification email will be sent to the team.
Required Services
To meet the requirements above, we still need the services to:
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- Case 1 - User A has Synapse notification email on. Team B only allows team members to send messages to the team.
- Case 2 - User A has Synapse notification email off. Team B allows anyone to send messages to the team.
Related JIRA Tickets
Jira Legacy server JIRA (sagebionetworks.jira.com) columns key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution serverId ba6fb084-9827-3160-8067-8ac7470f78b2 key PLFM-3875 Jira Legacy server JIRA (sagebionetworks.jira.com) columns key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution serverId ba6fb084-9827-3160-8067-8ac7470f78b2 key PLFM-4202