Cannot log in to Synapse - error(54, 'Connection reset by peer')

Description

Synapse Login failed with error 54. Seems like this is only happening for users on the east coast (tested in Chicago and Philadelphia). tested on his EC2 hosted in Oregon and it worked.

Error message is below.

Environment

Synapse version - 1.8.1

Status

Assignee

Ziming Dong

Reporter

Xindi Guo

Labels

None

Validator

Thomas Yu

Release Version History

None

Fix versions

Priority

Blocker
Configure