SSL error when trying to download using synapse get in command line
One of our collabrators reveived the error message below when he was trying to download the file via command line client.
The collaborator's network team needs to update their certificate for amazon server.
This looks very familiar but I am not certain. Older versions of python have an out of date version of the SSL library that causes trouble. I thought it was just warnings (not errors though). Unfortunately I am on a cell and it is hard to use jira to find the related issue.
He is located in a hospital medical center.
We have seen this happen (with the R client) for some collaborators that have certain corporate network configurations. See , https://www.synapse.org/#!Synapse:syn6187098/discussion/threadId=2244 Is this collaborator at, say, a large pharmaceutical corporation? and has this error previously arisen for the Python client and, if so, is there a known solution?