User locked out of login for 30 hours?

Description

Reported by Cristine Allmer (username 'allmer').

Minor issue is that the error message could be friendlier.
Right now it says:
"You locked out from making any additional login attempts for X milliseconds"
Expected something like:
"You are locked out from making any additional login attempts for Xh:Ym:Zs.

From Cristine:

Hello,

I’m unable to log on into my Synapse account. Please see the error message I get in the attached screen shot.
I also changed my password today, and I get the same error message.

Thank you,
Cristine Allmer

The duration of the hiatus is way too long. Can we not plateau at, say, 30 or 60 minutes? We're now in a position where we need to assist the user manually, or else they have to wait >1 day to retry.

Environment

None

Status

Assignee

Ziming Dong

Reporter

Jay Hodgson

Labels

None

Validator

Bruce Hoff

Release Version History

None

Priority

Critical